Last Updated: 14-10-24
At amudhufoodproducts, we strive to ensure your complete satisfaction with your purchase. If you are not entirely satisfied with your order, please review our return policy below.
- Eligibility for Returns
You may return products within 5 days of receiving your order if:
- The product is unopened and in its original packaging.
- You have the receipt or proof of purchase.
- Non-Returnable Items
Unfortunately, we cannot accept returns for the following items:
- Opened or used products
- Perishable items that have been opened or damaged
- Return Process
To initiate a return, please follow these steps: - Contact our customer service team at info@amudhufoodproducts.com or +91-90035 47148 to request a return authorization.
- Pack the item securely in its original packaging, including all documentation.
- Ship the item to the address provided by our customer service team. You are responsible for return shipping costs unless the return is due to our error.
- Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 15 days. - Exchanges
If you need to exchange a product for a different size or flavor, please follow the return process and place a new order for the desired item. We recommend returning the original item first to avoid any delays. - Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 5 days of receiving your order. We will arrange for a replacement or refund at no additional cost to you. - Customer Service
If you have any questions or concerns about our return policy, please contact us at: info@amudhufoodproducts.com